DISTANCE SALES AGREEMENT

PLEASE read the following agreement text in printed format in 12-point bold font as required by the relevant legislation. In addition, every buyer who makes a purchase from our website is deemed to have read and accepted all provisions of the following sales agreement without the need for any further notice.

SELLER: YENİ GÜZELCE KURUYEMİŞ VE BAHARAT SANAYİ TİCARET LİMİTED ŞİRKETİ

ADDRESS: MEGACENTER Kocatepe Mah. No: 65, Shop No: 1461 – 1462, Bayrampaşa / İSTANBUL 34045

PHONE: +90 530 852 22 45

E-MAIL: [email protected]

BUYER: Customer (The Buyer is the individual who makes a purchase via the Seller’s website 

yeniguzelce.com.tr. The Buyer’s declared invoice and contact information shall be taken as basis.)

By accepting this agreement, the Buyer acknowledges in advance that when the order is approved, the Buyer will be obliged to pay the price of the product(s), and any additional fees such as shipping fees and taxes, if applicable, and confirms that they have been informed regarding this obligation.

ARTICLE 2 – SUBJECT OF THE AGREEMENT

This Agreement determines the rights and obligations of the Parties pursuant to the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts regarding the sale and delivery of the goods/services ordered electronically by the Buyer on the Seller’s website 

yeniguzelce.com.tr, which possess the characteristics mentioned in the Agreement and the sales price specified on the website.

The Buyer declares that they have been informed electronically about all preliminary information regarding the goods/services (main characteristics, sales price, payment method, delivery conditions, and right of withdrawal) and that they have confirmed these information and subsequently placed the order.

The Buyer acknowledges and accepts that the right of withdrawal cannot be exercised under any circumstances for products whose packaging, seals, bands or protective elements have been opened after delivery due to hygiene and health reasons.

The prices listed and announced on the website are the sales prices. The announced prices remain valid until updated or changed. If an item is listed on a time-limited promotion, the announced price remains valid until the end of the specified period.

The Buyer accepts and undertakes that the information entered into the system during member registration and/or during the ordering process is correct, lawful, and belongs to them; otherwise, all legal responsibility belongs to the Buyer.

The preliminary information on the payment page of 

yeniguzelce.com.tr and the invoice constitute integral parts of this Agreement.

Upon placing the order, the Buyer is deemed to have accepted all conditions of this Agreement.

ARTICLE 3 – DATE OF AGREEMENT, DELIVERY OF GOODS/SERVICES, PLACE OF PERFORMANCE AND METHOD OF DELIVERY

This Agreement is issued on the date when the Buyer places the order. The goods/services shall be delivered to the address specified by the Buyer.

Packages suspected of being damaged during shipment must be opened and inspected in the presence of the courier personnel. If any damage is detected, the Buyer must request an official report and reject the delivery. In case the Buyer receives the product without requesting a report, the delivery will be deemed to have been made properly.

ARTICLE 4 – GENERAL PROVISIONS

4.1. The Buyer acknowledges having read and confirmed electronically all preliminary information regarding the product price, specifications, delivery and payment terms displayed on the website.

4.2. The product shall be delivered to the Buyer’s delivery address within 30 days at the latest.

4.3. If the product is to be delivered to another person/institution specified by the Buyer, the Seller cannot be held responsible if the receiving party refuses the delivery.

4.4. The Buyer must inspect the product upon delivery and request a damage report from the courier in case of cargo damage. Otherwise, the Seller accepts no liability.

4.5. The Agreement approved by the Buyer during checkout is valid and sufficient under all circumstances.

4.6. Unless otherwise stated in writing by the Seller, the Buyer must fully pay the product price before delivery. If the payment is not completed, the Seller may terminate the Agreement and refuse delivery.

4.7. If the bank/financing institution fails to transfer the product price to the Seller after delivery, the Buyer shall return the product to the Seller within 3 days at their own expense. All legal rights of the Seller regarding the collection of the product price remain reserved.

If the Buyer falls into default, a monthly default interest rate of 5% applies.

ARTICLE 5 – RIGHT OF WITHDRAWAL

The Buyer may return the delivered product without opening or damaging the Seller’s product box within 14 days, subject to the approval of customer service.

If a product is suspected to be damaged during shipping, the Buyer must open the package in the presence of the courier personnel and request a damage report.

Products showing breakage, deformation, tearing, usage or changes in condition are not eligible for return.

Once the product arrives at the warehouse and passes inspection, the refund will be processed within 7 business days.

Credit card refunds are issued within 5 business days after approval. Banks may reflect refunds in the next statement period.

ARTICLE 6 – PROTECTION OF PERSONAL DATA AND PRIVACY

Information provided by the Buyer for payment and delivery purposes shall not be shared with any third party except the contracted courier company.

The Seller may disclose such information only in cases of legal or administrative obligations.

The Seller commits to processing the Buyer’s personal data in compliance with Law No. 6698, taking the necessary technical and administrative measures to prevent unlawful processing, access or disclosure, and storing them securely.

Personal data will be deleted, destroyed or anonymized once the processing purpose ends.

The Buyer acknowledges having been informed about personal data processing under the Information Notice and approves this by confirming this Agreement.

ARTICLE 7 – EVIDENTIAL AGREEMENT, AUTHORIZED COURT AND ENFORCEMENT

In any dispute arising from this Agreement, the Seller’s commercial records (including electronic/sound records and all media records) constitute conclusive evidence.

Up to the legally announced value, Consumer Arbitration Committees, and beyond such value, İstanbul Anatolian/European Consumer Courts and Enforcement Offices have jurisdiction.

By making payment for the order placed through the website, the Buyer is deemed to have read, understood and accepted all terms of this Agreement.

The Seller is obliged to ensure that the Buyer confirms reading this Agreement electronically before order completion.